Britannia Services, Terms and Conditions

All transactions are subject to the company's standard trading conditions, which are available on request.

Import Regulations:

Please ensure that all customs regulations are adhered to and that your client is made aware of them before commencing with the move and booking of services. You should do this regardless of whether the client wishes to ship to port only or to residence and whether the client informs you that he/she is fully aware of the import regulations and is using their own agent (If you do not take the appropriate steps to protect your company, the client could look to sue you for negligence at a later date) You will be held responsible for any charges incurred due to non-compliance.

If customs regulations or information are not shown for the country you need, please contact the Croydon shipping office Tel: 0208 256 1710 or e-mail: exports@britannia-movers.co.uk

Payment terms:

BAR Overseas members (bonded), 30 days from date of invoice. For non-bonded companies, payment is required prior to despatch of the shipment unless there is a prior agreement in place.

Services Included:

Receiving at our consolidation warehouse, loading into first available (or specified) groupage container, ocean freight & overseas terminal handling charges.

Hand-out:

As detailed above plus informal customs clearance and handing over to client at the agent’s depot or warehouse (main ports only).

To Residence:

As detailed above, plus delivery to the ground floor only, unpacking (except for Baggage consignments), setting up of basic furniture (such as beds and tables) and removal of the packing debris on the day of delivery only.

Excluded from Standard Services:

Customs duties, taxes, storage and storage handling, agriculture and quarantine inspection or fumigation fees (if ordered).  Split or abnormal deliveries (long carry) including delivery above the ground floor. Handling of heavy items such as (but not restricted to) safes and pianos requiring additional manpower or equipment.  Assembly of modular or flat packed furniture and any other third party services.

Additional charges for deliveries above the ground floor will be dependant and determined by the number of floors and use (or non-use) of a suitable lift within the property.

Baggage is restricted to cartons or suitcases with a maximum individual volume of 6 cuft, which can be delivered by one person only.

Internet Links:

Where a link has been provided to either an official government website or any other website, Britannia cannot be held responsible for any incorrect information found therein.   

Where we have provided a link to a PDF file, you will need to have Adobe Acrobat Reader version 5.0 or higher to view and print the document.   If you do not currently have this installed it can be downloaded free of charge from http://www.adobe.co.uk

Receiving address:	Contact Numbers:	Hours of business:
1 Pegasus Road	Tel:     020 8256 1710	9am till 5pm
Croydon CR0 4RN	Fax:    020 8256 1702 E-Mail: exports@britannia-movers.co.uk	Receiving hours – 7am to 5pm Monday to Friday Closed on public holidays

Receiving outside of these hours can be arranged on request. Advance booking of vehicles is recommended for a quick turnaround. Telephone 0208 256 1705 / 1706